Harry’s set out to build a modern, omnichannel men’s care brand intent on disrupting a legacy industry. To do this, they needed to be faster, more efficient, and more data-driven than their competitors.
This meant that Harry’s needed to actively adopt and leverage technology to create their differentiated offering. Ultimately this pro-technology mindset led to rapid growth and rapid expansion of SaaS, sprawling throughout the company.
Harry's Key Challenges
Control SaaS and its contracts during expansion.
Manage SaaS during rapid growth.
Discover SaaS to achieve business objectives.
Rapid company growth challenges IT management and its support
Rapid growth left the IT team with the challenge of managing and supporting their growth while still maintaining budgets, ensuring compliance, and driving adoption.
To achieve these business objectives, Harry’s needed full visibility into what software they had, where they had it, the spend tied to it, and the compliance of those applications.
Programmatic discovery uncovers shadow IT
To get an accurate and complete picture of their software stack, Harry’s leveraged Cleanshelf’s proprietary connectors to their SAP and Concur instances as well as SSO into their 12 bank and credit card accounts to find shadow tech and previously unknown software purchases.
"We were looking for a way to gain control and get visibility into our SaaS spending. Cleanshelf gave us a peek under the covers in one unified view and helped us budget SaaS tools for the year."Chris Beck Global Head of IT
Direct integrations help achieve complete visibility
Harry’s achieved full visibility by leveraging Cleanshelf’s industry-leading list of direct integrations, each providing unique and deep analytics on usage, adoption, costs, and more.
Platform that scale up together with the business's needs
Harry’s leverages Cleanshelf to rightsize contracts, accurately forecast budget, and correctly map their SaaS estate. These capabilities and insights have resulted in systems and processes that easily scale up or down with the business’s needs.
savings on total SaaS spend in year one.
shadow applications discovered (232 total).
The future is clear
Since implementing Cleanshelf, Harry’s has gained complete visibility into their software tech stack, including the identification of 153 previously unknown SaaS applications.
This visibility, coupled with the unique application insights Cleanshelf provides, enables Harry’s to accurately track spend, compliance, usage, adoption, contracts, and more. With Cleanshelf, Harry’s has realized tangible ROI, including savings of 18% on SaaS expenses annually.
Enlightened with visibility, empowered by insights, and armed with recommendations, the IT team now has the capabilities needed to efficiently scale up or down with the business’s needs.
“We continue to expand our usage, and are now also using Cleanshelf to help us schedule and keep track of contract renewals. In addition, we are reducing IT spend by eliminating license entitlements and waste.”